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1 (800) 663-7100
Available M-F 8:30-4:30pm. Information on medical benefits, supplementary benefits, reimbursement for medical care, etc.
1(886) 215-4700 (24hr)
Toll free info line connects individuals with specially trained Registered Nurses. Providing confidential information, this line works to help answer your questions. The BC HealthGuide Online also provides information on more than 2500 health topics.
Speech and Hearing Services
Help in assessments for speech and hearing loss. Parent groups also available.
Offers information on physicians taking new patients, as well as doctors taking new maternity patients. Further help in finding a doctor specializing in a particular area, help in changing your doctor, or to lodge a complaint about a doctor (help in directing you to the College of Physicians and Surgeons). Location: 190-2334 Trent Ave.
3rd Floor - Access Health Center
713 Johnson Street, Victoria
Strengthening communityy, preventing infection, providing support, and combating stigma.
No care card necessary. Provides free pregnancy testing, counselling, medical care, and referrals to specialists. Call in advance to make an appointment. Location: 465 Swift.
(250) 388-7841 (James Bay), (250) 383-3552 (Yates)
Clinic provides free health care services for youth ages 12-24. You do not need to have a care card to have access to their on hand doctors, nurse-counsellors, and outreach workers with help also provided for substance use and mental health. Affordable birth control and sexual health exams are also available. Also available: resource help, locating a family doctor, help getting a CareCard, and free food. Location: 547 Michigan St (at the James Bay Community Project, or at 533 Yates Street.
Public Health Nurses
Public Health Nurses provide early pregnancy counselling, postpartum support, breastfeeding support and education, etc. Public Health Nurses can also help with referrals to prenatal programs, information on prenatal classes, and will visit after the birth of your first baby. Telephone line open at any time to answer questions about your baby.
Public Health Units:
Victoria (250) 388-2200 1947 Cook St.
Esquimalt (250) 360-5600 530 Fraser
Saanich (250) 744-5100 2nd Floor- 3995 Quadra
WestShore (250) 478-1757 345 Wale Road
Peninsula (250) 544-2400 2170 Mt. Newton X Road
Sooke (250) 642-5464 104-2145 Townsend Road South
(250) 370-3191 (recorded information), (250) 370-3184 (reception)
Free half-hour screening required before services. Two preventative services available. They do not perform extractions. root canals, fillings, dentures, or crowns. Location: 3100 Foul Bay
For information on how to apply for MSP: (604) 683-7151
Basic dental care and perscription eyeware for children (under 19) of low income families. For children who recieve Medical Service Plan (MSP) premium assitance through the Ministry of Health.
Provides full dental service through affordable dental treatment, M-F, 9am- 4pm. Location: 713 Johnson St. Dental Bursary Fund also available for those who cannot afford dental care, or who are not covered.
Information provided about dental care for infants and children, as well as screening of entry-level school children.
Support to youth with friends/family who are alchoholics through weekly meetings.
Alchohol and Drug Services- Victoria Clinic
Group and individual treatment for individuals using alchohol/drugs, as well as information and counselling for anyone affected by alcohol/drug use of family member or significant other. Free to residents of BC. Location: #228-1250 Quadra St.
Substance use recovery program for male youth ages 13-18 through a 6 bed supported recovery home, using the 12 step philosophy.
Bridging the Gap-YM/YWCA
Intervention for youth currently involved with or at risk of using crystal meth. Program has a focus on outreach through prevention, education and intervention.
(250) 391-4320, ext 331 or 364
Program for youth ages 5-18 focusing on intervention/early intervention.
Detox services for youth ages 13-18 who are experiences withdrawal (alcohol or other drugs) and do not have a health status of hospitalization. Individualized withdrawal plans are developed with the support of SYD counsellors. 2 Options: SYD- up to 12 days stay, or Ashgrove services- 7-10 days stay.
Youth and Family Services- VIHA
Offers prevention and early intervention, youth and family counselling as well as outreach services. Location: 530 Fraser Street, 2nd Floor.
Non-medical detox for youth ages 13-19. Two tier program: Tier 1- acute detox, 7-10 days, Tier 2- recovery and transition, up to additional 20 days.
Mental Health, Counselling & Support Services
Individual and family counselling. Location: 812 Broughton Street.
Individual and group program for children and youth ages 3-18. Location: #100-3060 Cedar Hill Road
Support in life transitions experiencing loss through death, divorse or other transitions. Free peer support for children through 24 week program. Location: 62 Obed Ave.
Child & Youth Crisis Mental Health
Hospital based support and assessments through Victoria General Hospital.
Individual, group, and couples counselling through sliding scale fees. Information and referrals also available. Location: 941 Kings Rd.
(250) 413-8853, Westshore, (250) 413-8855, West Saanich
Free counselling support, information, and advocacy through outreach service for youth ages 12-19. Location: 851 Broughton Street.
(250) 385-2635, or (250) 360-0644 (counselling direct line)
Counselling services for adults and couples, youth (13-18) and families. M-Th, 10am- 4. Location: 511 Constance Avenue.
Offers social and emotional support to First Nations individuals, youth and families through individual and group counselling, and family support. Location: 902 A Caledonia Ave.
Jack Ledger House- Queen Alexandra Hospital
Residential program offering mental health assesments for youth up to age 16.
Living and Learning Through Loss
Free program for youth ages 13-19 providing grief and loss support (family breakdown, adoption, abuse, loss of health, death, etc.). Support groups, short term individual counselling, and education are all available. Location: 1027 Pandora.
Court ordered and court related treatment services for youth. Location: 1515 Quadra St.
MCFD Child and Youth Mental Health Services and Outreach
(250) 952-5073, Saanich, (250) 356-1123, Victoria, (250) 391-2223, West Shore
Mental Health assessment and treatment, and intensive in-home counselling for youth and their caregivers.
Mental Health Outreach Team- Phoenix Human Services Association
MCFD or CLBC referrals only. In-home and community outreach services for high risk children and youth who present a significant challenge to their parents of caregivers.
Offers support through Family Support Workers, Social Workers, Addictions counsellors and outreach workers, Mental Health Liason, Aboriginal Health Clinic, Elders and Early Childhood Development Workers. Location: 231 Regina Ave.
Outpatient Counselling Service- Queen Alexandra Hospital
(250) 721-6806, or (250) 812-4027
Home-based outreach program supporting youth with mental health needs in order to be successful at home.
Counselling services for women who have experienced violence, children who have been sexually abused, adult survivors of sexual abuse, and counselling for issues drug and alcohol. Family mediation also available. Location: 103-2849 Peatt Road.
Support and resources for male and female current and past sex trade workers. Location: 1-744 Fairview Rd.
Postpartum Support Group
Support services for women and their partners experiencing depression/anxiety in the first year after the birth of their baby. Individual or couple counselling available. Location: #209 2186 Oak Bay Ave.
Project Alive- MCFD Child & Youth Mental Health
Support to children and youth with high risk-mental health issues. Response within 24-71 hours.
Residents in Need Society
Emotional support services for residents in Sooke. Location: #4 6596 Sooke Rd.
Up to ten free counselling sessions on a one-to-one basis for single parents. Parenting support groups also available. Location: 602 Gorge Road East.
(250) 592- 2927
Support groups and individual counselling for women experiencing abuse, or who are survivors of abuse in an intimate relationship. Location: Suite 100-3060 Cedar Hill Road.
Individual and group counselling available for crisis and longer term for female survivors of recent sexual violence. Free 24 hour crisis line. Location: 2-941 Pandora Ave.
Other Health Resources
Support for individuals living with HIV through a Positive Wellness Program. Non-judgemental educational information, short-term solution-focused counselling, art groups, drop-in medical clinic also available. Infoline (1-800-665-2437) also offers confidential support and information.
Eating Disorder Program
Program offers individual and group treatment, assessment, reference library and support groups for families. Referrals made through the intake worker. Location: #302-2955 Jutland Road
Vancouver Island Association for Ending Disordered Eating
Available information, resources, and support on disordered eating and related issues, as well as a phone line and library. Peer counselling and drop-in group also offered. Location: 526 Michigan St.
Offers support for the physical, mental, and social well-being of children, youth and families. Location: 2400 Arbutus Road.
Health link BC has interactive tools such as a symptom checker, quizzes to help you decide whether or not to go to the doctor, and information on preventing and treating many health issues.
The Environmental Working Group has information on food, and water safety, a database to check the safety of cosmetics, soaps, and sunscreens and much more.
This website has information on the healthiest foods, what they are, why they are so healthy and recipes. natruapath recommended.
This webpage has information on Canada’s food guide and has a tool where you can create a customized food guide.
Call 811 to speak to a registered dietician about any food or nutrition questions you may have, or browse the website.